I’ll put mine on the inside of my eyelids. I want the full version, which goes like this:
“I have come to the frightening conclusion that I am the decisive element. It is my personal approach that creates the climate. It is my daily mood that makes the weather. I possess tremendous power to make life miserable or joyous. I can be a tool of torture or an instrument of inspiration, I can humiliate or humor, hurt or heal. In all situations, it is my response that decides whether a crisis is escalated or de-escalated, and a person is humanized or de-humanized. If we treat people as they are, we make them worse. If we treat people as they ought to be, we help them become what they are capable of becoming.” -Haim Ginott (via The Happiness Project)
This is a lesson I keep learning and learning. Have you ever found yourself in a situation where you realized your response would have a dramatic impact?