25th October 2004

Scenario: The best parts of a conversation overheard in Starbucks. An older Indian consultant reviews his findings with a younger man who is a manager. The older man talks very loudly, and the younger man nods.

“You need to spend more time with your employees. You have to go to this wheel spinning class everyone is attending, know what the buzz is about. Pay more attention. Otherwise, you will get sunk! You will look a fool.”

“This guy, he is a very mature guy. You say, “these are the parameters, this is when I need this,” and it is done. He is measured; he thinks things through. There is one obstacle to our success. It is called haste. And haste, as we all know, is waste.”